Is this Heartside hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Heartside hotel have a swimming pool?

No, this Heartside hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Heartside hotel?

Best-rates for the Heartside hotel starts from $183 per night with includes Security/Safety, Business Services, Entertainment, Laundry, Restaurant, Accessibility, Bedding/Linens, Breakfast, Internet, Air Conditioner, Parking, TV, Wheelchair Accessible, Guest Services, Child Friendly, Kitchen, Balcony/Terrace, Wellness Facilities, Bar, Toiletries with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Heartside hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Heartside hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Heartside hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Heartside hotel?

Based on the information reported by the owner or manager, the Heartside hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Heartside hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Canopy by Hilton Grand Rapids Downtown | Hotel in Grand Rapids

| 9.4 (882 Reviews) | 1 Bathroom

Heartside Hotel | Canopy by Hilton Grand Rapids Downtown

Hotel in Heartside, Grand Rapids

Hotel with a restaurant, 6-minute walk to Van Andel Arena
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Housekeeping is available on request.
Canopy by Hilton Grand Rapids Downtown offers 155 accommodations with laptop-compatible safes and coffee/tea makers. 55-inch LED televisions come with premium cable channels and Netflix. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Private bathroom

Hair dryer

Toothbrush and toothpaste (on request)

Free toiletries

Toilet paper

Soap

Towels

Shampoo

Shower

Bedroom

Blackout drapes/curtains

Bed sheets

Air conditioning (climate-controlled)

Heating (climate-controlled)

Phone

Soundproofing

Laptop-compatible safe

Laptop-friendly workspace

Connecting rooms available

Iron/ironing board

Free local calls

Mobile key entry

Desk

Breakfast

1 restaurant and 1 coffee shop/cafe

Local cuisine breakfast available for a fee daily 6:00 AM–10:00 AM: USD 5-17 per person

Room service available

1 bar

Coffee/tea maker

Parking

Secured covered self parking on site (surcharge; includes in/out privileges)

Accessibility

Braille signage

Elevator

Handrails in stairways

Stair-free path to entrance

Wheelchair-accessible fitness center

Wheelchair-accessible restaurant

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Valet for wheelchair-equipped vehicle

Wheelchair-accessible business center

Height-adjustable showerhead

Wheelchair-accessible registration desk

Assistive listening devices in meeting rooms

Wheelchair-accessible path to elevator

Visual alarms in hallways

Wheelchair-accessible lounge

Wheelchair-accessible public washroom

Phone accessibility kit

Assistive listening devices available

Well-lit path to entrance

Wheelchair-accessible path of travel

Activities

Health/beauty spa

Fitness center

Bicycle rentals

Entertainment

Premium channels

Hulu

Cable channels

55-inch LED TV

Streaming services

Netflix

General

Business center

Coworking space

Conference space (2300 square feet)

Meeting rooms - 4

Front-desk safe

Banquet hall

ATM/banking services

Elevator

Water dispenser

Vending machine

Library

English

Smoke-free property

Guest Services

Soundproofed rooms

Laundry facilities

Snack bar/deli

Concierge services

Luggage storage

24-hour front desk

Dry cleaning service

Daily housekeeping

Laundry facilities

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Garden

Terrace

Policies

Check-in

Check-in time starts at 4:00 pm contactless check-in available minimum check-in age: 21

Check-out

Check-out before 11:00 am contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for local cuisine breakfast: approximately usd 5 to 17 per person covered self parking fee: usd 30.00 per day (in/out privileges) pet fee: usd 50.00 per accommodation, per stay service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total (up to 50 lbs per pet) food and water bowls are available pets allowed for an extra charge of usd 50.00 per accommodation, per stay service animals are welcome, and are exempt from fees welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of hilton cleanstay this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Rhonda

Jan 19, 2026 05:36:47 AM

Review Score: 10

Summary: Great front desk staff!!

See All Reviews

Room Arrangement

Room Info	Facilities
Suite, 1 King Bed, Accessible Room Size: 759 square feet m² 1 King Bed	General Square feet - 759, Square meters - 71, Number of bedrooms - 1, Separate sitting area, Location - top floor, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1, Ping - 21
Studio Suite, 1 King Bed, Balcony Room Size: 490 square feet m² 1 King Bed	General Bathrobes, Square feet - 490, Number of bedrooms - 1, Balcony, Ping - 14, Square meters - 46, Bed count minimum 1, Bed count maximum 1
Room, 1 King Bed, Accessible Room Size: 319 square feet m² 1 King Bed	General Ping - 9, Square feet - 319, Wheelchair-width doorways, Low-height counters/sink, Number of bedrooms - 1, Lever door handles, Pets not allowed, Wheelchair accessible, Lowered peephole/view port in door, Square meters - 30, No rollaway/extra beds, No cribs (infant beds), Low-height bed, Bed count minimum 1, Bed count maximum 1
Executive Studio Suite, 1 King Bed Room Size: 826 square feet m² 1 King Bed	General Bathrobes, Square feet - 826, Number of bedrooms - 1, Ping - 23, Bed count minimum 1, Bed count maximum 1, Square meters - 77
Room, 2 Queen Beds, Accessible Room Size: 352 square feet m² 2 Queen Beds	General Wheelchair-width doorways, Low-height counters/sink, Number of bedrooms - 1, Square feet - 352, Lever door handles, Pets not allowed, Wheelchair accessible, Square meters - 33, Ping - 10, Lowered peephole/view port in door, No rollaway/extra beds, No cribs (infant beds), Low-height bed, Bed count minimum 2, Bed count maximum 2
Room, 2 Queen Beds, Accessible (Hearing) Room Size: 355 square feet m² 2 Queen Beds	General No rollaway/extra beds, Visual fire alarm, Doorbell/telephone notification, No cribs (infant beds), Number of bedrooms - 1, Pets not allowed, Square feet - 355, Bed count minimum 2, Square meters - 33, Ping - 10, Bed count maximum 2
Studio, 1 King Bed, Accessible (Roll-In Shower) Room Size: 319 square feet m² 1 King Bed	General Ping - 9, Square meters - 30, Square feet - 319, Number of bedrooms - 1, Bathtub or shower, Bed count minimum 1, Roll-in shower, Bed count maximum 1
Room, 2 Queen Beds Room Size: 352 square feet m² 2 Queen Beds	General No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Square feet - 352, Room and bed type depend on availability check-in, Pets not allowed, Bed count minimum 2, Square meters - 33, Ping - 10, Bed count maximum 2
Room, 1 King Bed, Accessible, Balcony (Hearing) Room Size: 490 square feet m² 1 King Bed	General Visual fire alarm, Doorbell/telephone notification, Number of bedrooms - 1, Pets not allowed, Ping - 14, Square meters - 46, Balcony or patio, Square feet - 490, No rollaway/extra beds, No cribs (infant beds), Balcony, Bed count minimum 1, Bed count maximum 1
Room, 1 King Bed Room Size: 319 square feet m² 1 King Bed	General Ping - 9, Square meters - 30, Square feet - 319, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Room and bed type depend on availability check-in, Pets not allowed, Bed count minimum 1, Bed count maximum 1, City view
Room, 1 King Bed, Accessible (Hearing) Room Size: 320 square feet m² 1 King Bed	General Ping - 9, Square meters - 30, No rollaway/extra beds, Visual fire alarm, Doorbell/telephone notification, No cribs (infant beds), Number of bedrooms - 1, Pets not allowed, Bed count minimum 1, Square feet - 320, Bed count maximum 1
Suite, 1 King Bed, Accessible, Balcony Room Size: 759 square feet m² 1 King Bed	General Square feet - 759, Square meters - 71, Number of bedrooms - 1, Separate sitting area, Balcony, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1, Separate dining area, Ping - 21
Suite, 2 Queen Beds, Accessible (Roll-In Shower) Room Size: 490 square feet m² 2 Queen Beds	General Square feet - 490, Number of bedrooms - 1, Separate sitting area, Bathtub or shower, Ping - 14, Square meters - 46, Number of living rooms 1, Roll-in shower, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed, Accessible Room Size: 322 square feet m² 1 King Bed	General Ping - 9, Wheelchair-width doorways, Low-height counters/sink, Number of bedrooms - 1, Lever door handles, Pets not allowed, Square feet - 322, Wheelchair accessible, Lowered peephole/view port in door, No rollaway/extra beds, Square meters - 29.8, No cribs (infant beds), Low-height bed, Bed count minimum 1, Bed count maximum 1
Executive Suite, 2 Queen Beds, Accessible, Balcony Room Size: 490 square feet m² 2 Queen Beds	General Square feet - 490, Number of bedrooms - 1, Separate sitting area, Balcony, Ping - 14, Square meters - 46, Number of living rooms 1, Bed count minimum 2, Bed count maximum 2